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How to create a sales quote in Business Central

When a customer is pricing a job, they want a number they can hold you to, not an order. A Sales Quote in Business Central does that: it carries their request number and the date the price is good until, and nothing ships.

The example

The steps below use a sample distributor, Lone Star Industrial Supply. Your customers, items and numbers will differ; the page and the fields won’t.

Sabine Poultry (customer 100360) is pricing a job and emailed request RFQ-2674:

ItemQty
BRG-6200200
GLV-CUT-L100

They haven't ordered. Give them a sales quote they can hold you to until Friday, March 6, with their request number on it.

Step by step in Sales Quote

  1. 1.

    Search for Sales Quotes with the magnifying glass at the top, and open it.

  2. 2.

    On the Sales Quotes list, choose New.

  3. 3.

    Type 100360 in Customer No. and press Tab.

  4. 4.

    Type their request number, RFQ-2674, in External Document No.

  5. 5.

    Set Quote Valid To Date to 03/06/2026 (Friday, March 6).

    It is the date your prices stop binding. Past it, the quote has to be priced again.

  6. 6.

    On the first line, type BRG-6200 in No. and press Tab.

  7. 7.

    Type 200 in Quantity.

  8. 8.

    On the next line, type GLV-CUT-L in No. and press Tab.

  9. 9.

    Type 100 in Quantity.

  10. 10.

    Leave the quote with the ← back arrow. It is filed on the Sales Quotes list.

Mistakes that cost money

These are the checks Simetta’s scored test makes on this task, and what each mistake costs a distributor when it happens for real.

  • Quote not entered

    The customer is left waiting for prices and buys from whoever answers first.

  • Quote entered as an order

    A live order allocates stock and can be picked and shipped to a customer who only asked for a price.

  • Quote lines or reference wrong

    The customer compares the quote with their request. Wrong items or quantities cost the sale or cause a wrong shipment later.

Simetta is an independent training product. Microsoft, Dynamics 365 and Business Central are trademarks of Microsoft Corporation.