Prophet 21 how-to guides
Everyday P21 tasks, step by step, with the mistakes that cost money. Every guide is one of Simetta’s lessons, so you can practice it on a simulated P21 screen when you’re done reading.
Customer Service and Sales
- How to enter a sales order in Prophet 21
Step-by-step P21 Order Entry: customer, PO number, required date, item and quantity, and the mistakes that cost distributors money.
- Taking an order for a customer on credit hold in P21
What to do in P21 Order Entry when the customer is on credit hold and wants it shipped today: save it on hold for Credit, never force it through.
- Contract pricing in P21 Order Entry: don’t override the price
How P21 applies a customer’s contract price in Order Entry, and why typing over it to match what the customer remembers costs margin.
- How to enter a quote in Prophet 21 without taking an order
Enter a P21 quote in Order Entry so it holds the price without allocating stock, and how it converts to an order when the customer accepts.
Purchasing
- How to raise a purchase order in Prophet 21
P21 Purchase Order Entry step by step: receiving location, supplier, items and quantities, and the vendor’s confirmation.
- Reordering with P21 PO Requirements (Min/Max)
Use P21 PO Requirements/Generation to reorder items below minimum back up to maximum, and leave alone the ones that don’t need it.
Warehouse
- Putting stock away from the receiving dock in P21
Move received stock out of the RECV bin into its home bin with P21 Bin Inventory Movement, so pickers find what the system says is there.
- How to post a cycle count in Prophet 21
Post a P21 cycle count: correct what was miscounted as a cycle count adjustment, and leave the items that were right alone.
Accounting
- How to post a customer check in P21 Cash Receipts
Apply a customer payment to the right invoice in P21 Cash Receipts By Customer ID, with the check number and deposit recorded.
- Recording an earned terms discount in P21 Cash Receipts
When a customer pays early enough to earn their terms discount, record it in P21 Cash Receipts so the invoice closes in full.
- Vouchering a vendor invoice against its PO in P21 (three-way match)
Use P21 Convert PO To Voucher to match a vendor invoice to the PO and the receipt before it is paid.
- Running the weekly check run in Prophet 21
Pick the vouchers due, from the right bank account, and print the week’s vendor checks in P21 Scheduled Checks.
- Posting an accrual that reverses in P21 Journal Entry
Accrue a bill that hasn’t arrived yet in the right period with P21 Journal Entry, and set it to reverse next month.